IT Helpdesk

SBT Global, Inc.

IT Helpdesk

plymouth, MI
Full Time
Paid
  • Responsibilities

    Job Description

    • Diagnose and resolve hardware, software, and network issues for end users

    • Provide support to employees and guide them through technical problems

    • Install, configure, and update devices and applications to minimize workplace interruptions

    • Maintain records of issues, resolutions, and system changes

    • Manage IT hardware inventory and ensure accurate documentation

  • Qualifications

    Qualifications

    • Degree or certification in IT or related field

    • Knowledge of MS Office, Windows, and networking

    • Strong problem-solving and communication skills

    Additional Information

    All your information will be kept confidential according to EEO guidelines.