Job Description

Key Responsibilities

IT Procurement & Vendor Management

• Manage procurement of IT infrastructure hardware, software, maintenance, and related services.
• Manage relationships with technology vendors, suppliers, and service providers.
• Obtain and evaluate vendor quotations and proposals.
• Support vendor selection, onboarding, negotiations, and performance reviews.
• Monitor vendor performance, service levels, contractual commitments, and deliverables.
• Work with IT and business teams to understand requirements and translate them into procurement and vendor requirements.
• Identify opportunities for cost savings, vendor consolidation, and purchasing efficiency.

Contract Management

• Manage the lifecycle of IT hardware, software, maintenance, and support contracts.
• Manage contract renewals, extensions, amendments, and terminations.
• Track contract expiration dates, licensing, costs, warranties, and support agreements.
• Maintain proactive renewal schedules to minimize operational and financial risk.
• Work with vendors, procurement, finance, and IT stakeholders to negotiate favorable terms.
• Review contracts for cost-saving and service improvement opportunities.
• Maintain accurate contract documentation and reporting.
• Ensure contracts align with technology roadmaps, infrastructure lifecycle plans, and business requirements.

IT Asset Management

• Manage the end-to-end lifecycle of IT hardware and software assets from acquisition through retirement and disposal.
• Maintain accurate asset records, including ownership, location, status, and lifecycle information.
• Track servers, storage, network equipment, end-user devices, software licenses, warranties, and maintenance agreements.
• Perform asset reconciliation and support audits and compliance activities.
• Coordinate technology refresh, replacement, and retirement activities.
• Identify aging, redundant, or underutilized assets and recommend cost-reduction opportunities.
• Ensure asset information is accurately maintained in ITAM/ITSM systems.

Qualifications

• 4+ years of professional experience in IT infrastructure, infrastructure operations, ITAM, ITSM, or a related field.
• Experience working with enterprise IT infrastructure and data center environments.
• Experience managing IT hardware/software contracts, maintenance agreements, and renewals.
• Hands-on experience with IT Asset Management (ITAM) processes.
• Experience with IT Service Management (ITSM) ; knowledge of ITIL practices preferred.
• Experience managing technology vendors, suppliers, and service providers.
• Understanding of hardware and software lifecycle management.
• Experience working across IT, procurement, finance, vendors, and business teams.
• Strong analytical, organizational, negotiation, project management, and communication skills.
• Ability to understand technical requirements and translate them into business, procurement, and vendor requirements.
• Experience with ITSM, ITAM, procurement, contract management, or asset management platforms.
• Fluent written and verbal communication in Korean and English.

Technical Knowledge

Working knowledge of:

• Enterprise IT infrastructure and data center environments
• Servers, storage, and network infrastructure
• Virtualization and cloud technologies
• End-user computing
• Hardware and software lifecycle management
• IT Asset Management (ITAM)
• IT Service Management (ITSM) and ITIL practices
• Software licensing and contract management
• IT procurement and vendor management
• CMDB and configuration management concepts
• ITSM/ITAM platforms such as ServiceNow or equivalent
• Microsoft Office, Excel, and reporting tools

Preferred Qualifications

• ITIL Foundation certification or higher.
• Experience with enterprise software licensing and licensing agreements.
• Experience managing data center infrastructure lifecycles.
• Experience supporting regional or global IT environments.
• Experience with technology refresh and infrastructure modernization programs.
• Experience with vendor contract negotiations and strategic supplier management.
• Experience developing IT asset, vendor, contract, and service management KPIs and dashboards.
• Experience with CMDB/configuration management.

Additional Information

All your information will be kept confidential according to EEO guidelines.