Job Description
The Network Engineer position provides IT infrastructure engineering for Network and infrastructure projects including but not limited to: upgrades move adds changes, troubleshooting, relocation, and migrations specializing in advanced Cisco solutions and collaboration.
Essential Functions
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
- Deploys migrate, and documents post-sales engagement with customers based on the company’s best practices
- Collaborates with team members and provide pre-sales feedback when needed
- Assists in the delivery of support and services to customer's expectations as proposed
- Participates in the design, implementation, and administration of Cisco, HPE and other major vendors infrastructure and related solutions
- Troubleshoots high-end issues with networking, security, and wireless infrastructures
- Good working experience and training with Cisco Collaboration systems and platforms
- Assists in determining specific customer network requirements
- Assists in developing specific network, security, VoIP and wireless solutions
- Assists in developing detailed implementation plans
- Conducts architecture chalk talks and design concepts
- Facilitates and conducts product demonstrations, webinars, and presentations to customers
- Work on projects or response to tickets as needed to accommodate customers need
- Provide feedback and training to other technical staff in the team