IT Manager

HANWHA ASSET MANAGEMENT USA LTD

IT Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Vision insurance

    IT Manager – Hanwha Asset Management USA

    Location: San Francisco, CA (On-site preferred)

    Overview:

    We are seeking an experienced and proactive IT Manager to support our growing asset management firm across two offices. The ideal candidate will be based in San Francisco and provide hands-on support, strategic guidance, and cybersecurity collaboration across all departments. This is a high-impact role supporting a dynamic team of finance professionals.

    Responsibilities:

    · Oversee and manage all IT operations across both San Francisco and New York offices, ensuring optimal uptime and performance.

    · Provide direct technical support to employees, troubleshooting hardware, software, and network issues with minimal disruption.

    · Administer and manage cloud services and or company-owned software licenses (e.g., Microsoft 365, Odoo , Zoom, AWS, and VPNs).

    · Manage vendors and service providers for hardware procurement, internet/telecom, and cybersecurity services.

    · Develop and implement IT policies, best practices, and security protocols to protect firm data and infrastructure.

    · Coordinate new hire onboarding/offboarding for all IT systems and hardware.

    · Collaborate with leadership to forecast and plan IT budgets, technology upgrades, and scaling initiatives.

    · Work closely with the Chief Compliance Officer (CCO) to support cybersecurity efforts, data privacy practices, compliance tools, critical third-party service provider due diligence reviews, annual WISP (written information security policy) attestations, and other compliance-related IT tasks.

    · Ensure business continuity through regular backups, disaster recovery planning, and cybersecurity oversight/continuous improvement.

    Requirements:

    · Minimum 3 years of experience in IT infrastructure, support, and systems management.

    · Strong knowledge of cloud-based collaboration platforms and enterprise software tools.

    · Experience configuring and managing network infrastructure, firewalls, and endpoint protection.

    · Excellent troubleshooting and analytical skills with a proactive service-oriented mindset.

    · Effective communication and interpersonal skills to support both technical and non-technical staff.

    · Ability to manage competing priorities in a fast-paced, lean organization.

    · Experience with IT compliance standards and documentation is a plus.

    · Preferred background in Finance, Asset Management, and Venture Capital.

    · Occasional travel to NYC office