IT Manager

Integrity Support Inc

IT Manager

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Profit sharing

    Tuition assistance

    At Integrity Support, Inc. (CheckpointEHR.com) we are passionate about “serving those who serve others”. Most companies define success by the number of dollars, but we define our success in the number of lives changed daily by our team using their service-hearted talents specializing in the Behavioral Health industry offering cloud based electronic health records (EHR), clearinghouse, and billing software. If think you have what it takes to join our team and are looking for a growing opportunity with a purpose to serve, have valuable contribution, and impact on lives that matter – keep reading.

    Job Description I.T. Manager will be responsible for the oversight and management of all technology systems and processes. The position will ensure all aspects of the technology are up-to-date, secure, scalable, functioning properly, and that all company employees are using the technology to its maximum potential. Will be responsible for keeping secure all I.T. related assets, developing and implementing policies related to security, disaster recovery, and I.T. infrastructure.

    The position will correlate with upper management plans for project prioritization and management. Continually striving for a higher efficiency development team and rapid delivery of error free uninterrupted systems. Ensure highly confident, resilient, healthy, secure, scalable, sustainable, and documented platforms, software, and systems.

    I.T. Manager will oversee the team of I.T. staff including interviewing, coaching, mentoring, administrating, and performance reviews.

    The position will supervise and administrate both internal and external developers, third-party vendors, and support resources in order to successfully deliver high quality software and services. Participate in research, requirements definition, planning, designing, and execution of projects. The position will be challenged with questions like: “What new technology can uniquely distinguish or simplify our service offering?”, “Is there a viable third-party API solution available?”, “How well are our services performing, are there potential risks, and what would make them better and more scalable?”, “What would make us the ‘Dream Team of All Dev’?”.

    What winning in this role looks like:

    Bring an attitude of encouragement, innovation, and collaboration every day.

    Curiosity for continuously learning and perfecting your craft. Keep up to date with latest industry technology trends, patterns, and tooling to identify opportunities beyond current organizational thinking.

    Unafraid to ask questions. Look for opportunities to strengthen culture, improve processes, and clarify ambiguity.

    Establish, measure, and define IT goals and maintain an IT roadmap.

    Actively contributing to the technical growth of other developers, as well as educating stakeholders and business partners.

    Conduct unit tests, code reviews, ensure quality, integrity, and adherence to best practices, policies, and procedures established by company.

    Handle deployments in all environments. Ensure releasing of code safely, securely, and frequently.

    Create, document, and maintain highly confident, resilient, healthy, secure, scalable, and sustainable software through high quality code and runtime systems with careful attention to development standards and instrumentation for observability, alerting, and continual key performance monitoring and scaling.

    Participate in on-call rotation.

    Skills needed to win:

    Bachelor’s degree or equivalent experience required.

    Seven years overall experience in software development and operations, or related IT, or operations field.

    A keen attention to detail, strong problem-solving abilities, and solid knowledge base are essential.

    Strong understanding of continuous integration and continuous delivery principles and devops/agile principles.

    Excellent verbal and written communication skills with ability to interact at all levels of organization (internal and external).

    Independence and self-motivation with strong team leadership skills essential to working with others collaboratively and remotely.

    Ability to thrive in entrepreneurial environment.

    Ability to multitask, prioritize, and manage time efficiently.

    Strong understanding of security principles and overall Internet infrastructure.

    Azure Cloud Services, MS Windows Servers, MS IIS, MS SQL Server

    Azure CI/CD tools, MS Visual Studio, Git,

    Net, MVC, C#, Javascript, HTML, MS SQL

    AI-First Approach

    This is a remote position.