Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

IT Manager / Systems Administrator

About Challenger Teamwear

Challenger Teamwear is a leading U.S. provider specializing in custom team uniforms, apparel, and online team store solutions for schools, clubs, and organizations across the nation.

Our reputation is built on a competitive sales strategy, industry-leading custom sublimation, strong in-house brands, and key partnerships with top national brands. Our in-house design, production, and technology capabilities allow us to streamline the uniform ordering process while guaranteeing premium quality and exceptional service to every program we support.

Position Overview Challenger Teamwear is seeking a hands-on IT Manager / Systems Administrator responsible for maintaining and supporting the organization’s technology infrastructure. This role oversees network systems, servers, business applications, hardware, and user support while ensuring systems remain secure, reliable, and efficient.

This position requires a self-directed professional capable of independently managing day-to-day IT operations with minimal oversight, while coordinating with external vendors and service providers when needed.

Key Responsibilities

Network & Infrastructure: Maintain routers, switches, firewalls, wireless networks, LAN/WAN connectivity, VPN access, and monitor network performance and security.

Server & Systems: Manage on-premise and cloud servers, system updates, patches, backups, disaster recovery, storage, and user authentication.

Google Workspace Administration: Manage user accounts, email routing, domain authentication (SPF/DKIM/DMARC), shared drives, permissions, and security settings.

ERP Support: Administer and support ERP systems (currently SAGE 100), including access management, troubleshooting, and vendor coordination.

Website & Applications: Monitor website uptime and performance; resolve server errors and access issues; coordinate with hosting or development teams.

Hardware & Workstations: Support desktops, laptops, warehouse and production workstations, monitors, printers, and peripherals.

Telecommunications: Manage Zoom Phone configuration, call routing, voicemail, desk phones, and remote access.

Security: Maintain endpoint security, patching, access controls, and work with third-party security providers on monitoring and incident response.

Vendor Management: Act as primary contact for IT vendors, evaluate new technologies, and manage IT procurement and lifecycle.

End-User Support: Provide technical support, on-boarding setup, access management, and maintain IT documentation.

Required Qualifications

5+ years IT systems administration or IT management experience

Strong network infrastructure troubleshooting skills

Experience with Google Workspace administration

ERP system support experience (SAGE or similar)

Server, backup, and endpoint management experience

Familiarity with website hosting environments

VoIP phone system support

Ability to independently manage IT operations

Preferred Qualifications

Experience as a primary/sole IT administrator

Experience supporting warehouse or production environments

Familiarity with cloud platforms (e.g., AWS)

Experience coordinating with third-party IT security providers.

Benefits Package

Comprehensive insurance including medical, dental, vision, critical illness, accident and life insurance coverage

Generous paid holidays and flexible paid time off

Exclusive employee discount program

401(k) plan with competitive company match

Business equipment and cell phone stipend

Invitation to our Annual Sales Conference

Equal Opportunity Employer:

At Challenger Teamwear, we are committed to providing equal employment opportunities to all qualified individuals. Our employment practices are free from discrimination, regardless of race, religion, color, gender, sexual orientation, pregnancy, age, national origin, disability, medical condition, marital status, ethnicity, or any other protected classification. We uphold this commitment in accordance with applicable federal, state, and local laws. Discrimination, harassment, and retaliation claims are taken seriously and promptly investigated.