Must be a current Wisconsin resident (No relocation allowed)

Top Required Skills (Minimum 4+ Years of Experience):

Vendor Management

Meeting Facilitation and Stakeholder Decision Support

Point of Sale (POS) Implementation

Nice to Have Skills:

Risk Management

Strong Communication and Collaboration

Process Management

Project Overview:

This project supports the implementation and integration of a new Point of Sale (POS) system for the Milwaukee County Zoo. The IT Project Manager will be responsible for managing the full project lifecycle—from planning and execution to delivery—ensuring it meets budget, timeline, and stakeholder expectations. The role also contributes to process improvements within the IT Project Management Office (PMO).

Responsibilities:

Define project scope, goals, and deliverables in collaboration with leadership and stakeholders.

Acquire and coordinate resources including internal teams and third-party vendors.

Ensure quality control throughout the project lifecycle.

Support PMO initiatives and continuous improvement.

Technical Experience Preferred but not required:

POS systems, kiosks, handheld device integration

API and hardware configuration (printers, wireless/cellular/ethernet)

Application integration and website functionality (translations, promo codes, offline mode)

Multi-platform compatibility (iOS, Android, Windows)

Disaster recovery and post-implementation hypercare

Integration with systems like FocusPoint 360 POS system, Gateway Ticketing Systems, Power BI, MS Active Directory

IT security, identity/access management, and Azure services

Change management (e.g., firewall/server upgrades, software patches)

Flexible work from home options available.