Benefits:
Competitive salary
Location Onsite: Quincy, MA (Hybrid)
Experience Level
Senior Level (5+ Years QA Experience)
Position Overview
EOHHS is seeking an experienced Senior Quality Assurance Analyst to support the Medicaid Systems Development (MSD) organization, with primary responsibility for the Health Safety Net (HSN) application. This role will lead and support testing activities across the software development lifecycle, ensuring critical healthcare applications meet functional, performance, security, accessibility, and business requirements. The ideal candidate will possess strong manual and automated testing expertise, healthcare or government experience, advanced SQL skills, and the ability to collaborate with business analysts, developers, vendors, and stakeholders in a complex enterprise environment.
Key Responsibilities
Test Planning & Quality Assurance
Lead and support testing activities across HSN and other MassHealth applications.
Develop test plans, test strategies, test cases, test scripts, and testing documentation.
Coordinate end-to-end testing activities and ensure alignment with project schedules.
Review requirements, use cases, and functional specifications to ensure testability and coverage.
Participate in scope reviews, JAD sessions, and requirements validation activities.
Functional & System Testing
Execute:
Functional Testing
System Testing
Integration Testing
Regression Testing
Smoke Testing
Security Testing
ADA Accessibility Testing
User Acceptance Testing (UAT)
Create reusable test scenarios and maintain test repositories.
Perform gap analysis and identify additional test coverage needs.
Analyze test results and provide recommendations on release readiness.
Automation Testing
Design, develop, and maintain automated test scripts.
Support test automation frameworks and continuous testing initiatives.
Integrate automated testing into CI/CD pipelines using tools such as:
Jenkins
GitHub Actions
Improve testing efficiency through automation and process optimization.
Defect & Issue Management
Participate in defect triage, remediation, and root-cause analysis sessions.
Log, track, manage, and verify defects through resolution.
Collaborate with development teams and vendors to resolve testing issues.
Maintain testing metrics and defect reporting dashboards.
Database & Backend Testing
Perform backend and database validation testing.
Develop complex SQL queries utilizing:
Joins
Subqueries
Data Validation Techniques
Validate application data using Oracle and SQL databases.
Support performance testing data preparation activities.
Reporting & Documentation
Develop testing metrics, dashboards, and status reports.
Produce Test Summary Reports following each testing cycle.
Maintain comprehensive test documentation and testing artifacts.
Ensure testing activities comply with EOHHS quality standards and methodologies.
Team Collaboration & Leadership
Support the QA Manager in planning and coordinating testing activities.
Work closely with Business Analysts, SMEs, Developers, Product Owners, and Vendors.
Provide guidance and support to testing team members.
Assist with testing process improvements and quality initiatives.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related discipline, or equivalent experience.
5+ years of experience in:
Functional Testing
Regression Testing
Smoke Testing
Black-Box Testing
White-Box Testing
Experience developing and executing automated test scripts.
Experience integrating automated testing into CI/CD pipelines.
Strong SQL skills including complex queries, joins, and subqueries.
Experience with Oracle databases.
Experience using Jira or equivalent defect tracking tools.
Experience with:
HP Quality Center (ALM)
IBM ClearQuest
IBM Test Manager
Strong analytical, troubleshooting, and problem-solving skills.
Excellent verbal, written, and presentation skills.
Ability to work independently and in collaborative team environments.
Preferred Qualifications
Experience testing Salesforce applications.
Healthcare, Medicaid, Health Safety Net (HSN), or government project experience.
Experience with:
HP LoadRunner
HP QTP/UFT
Performance Testing Tools
Experience working in large enterprise application environments.
Experience supporting accessibility (ADA/WCAG) testing initiatives.
Experience supporting Agile and Hybrid delivery methodologies.
Core Skills
Quality Assurance (QA)
Test Planning & Strategy
Functional Testing
Regression Testing
System Integration Testing
User Acceptance Testing (UAT)
Automated Testing
CI/CD Testing
SQL Testing
Oracle Database Testing
Defect Management
Jira
HP Quality Center (ALM)
IBM Test Manager
IBM ClearQuest
HP LoadRunner
HP QTP/UFT
ADA Accessibility Testing
Root Cause Analysis
Test Automation Frameworks
Healthcare Systems Testing
Salesforce Testing (Preferred)