Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Competitive Compensation

Career Growth Opportunities

Job Summary

Looking for a IT Support Technician who will provide day to day customer support (onsite, phone, and email), effectively handle the installation and support of computers, software applications, license plate recognition (LPR) cameras, networking hardware, peripheral devices, and route CAT cabling. The ideal candidate should have strong technical skills, ability to listen, problem solve, and communicate effectively. The ability to communicate bi-lingually, English and Spanish, is highly beneficial.

Responsibilities

Install, configure, and maintain software applications and hardware

Respond to day to day customer support requests

Perform product testing and feedback

Install License Plate Recognition cameras, cabling, and related hardware

Set up customer workstations (computers, printers, scanners, etc)

Interact with team members and openly exchange best practices and experiences (knowledge sharing)

Qualifications

Can work in a team or individual environment

Previous technical experience or certification preferred

Degree in electronics, computer science, or networking preferred

Strong troubleshooting and analytical skills required

Strong written and verbal communication skills