Benefits:

401(k) matching

Dental insurance

Health insurance

Job Title: IT Specialist Location: On-site Department: Information Technology Reports to: IT Manager

Job Summary We’re looking for a reliable, hands-on IT Specialist to manage, maintain, and support our company’s technology infrastructure. This role is responsible for ensuring smooth day-to-day IT operations, supporting employees with technical issues, and helping keep our systems secure, efficient, and scalable as the company grows.

Key Responsibilities

Provide day-to-day technical support for employees (hardware, software,

network, and account issues)

Set up, configure, and maintain computers, mobile devices, printers, and other

office equipment

Manage user accounts, permissions, and access (email, Slack, Google

Workspace/Microsoft 365, etc.)

Maintain and monitor networks, Wi-Fi, firewalls, and security systems

Troubleshoot system issues and coordinate with vendors or service providers

when needed

Assist with onboarding and offboarding employees from an IT perspective

Maintain IT documentation, inventory, and best practices

Ensure data security, backups, and compliance with company policies

Support office moves, expansions, and new technology rollouts

Proactively identify opportunities to improve systems and workflows

Qualifications

3+ years of experience in IT support, systems administration, or a related role

Strong knowledge of macOS and some Windows environments

Experience with networking basics (routers, switches, VPNs, Wi-Fi)

Familiarity with cloud services (Google Workspace, Microsoft 365, Slack, Zoom)

Experience with Apple Business Manager, MDM, or device enrollment

Strong troubleshooting and problem-solving skills

Excellent communication and customer-service mindset

Ability to work independently and manage multiple priorities

Nice to Have

Knowledge of cybersecurity best practices

Experience supporting retail, warehouse, or multi-location environments

Relevant certifications (CompTIA A+, Network+, Microsoft, Apple)

Why Join Us

Fast-growing, dynamic environment

Opportunity to own and shape IT processes

Collaborative, supportive team culture