Job Description

Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of Team Trove will include:

• Respond to support cases quickly and efficiently
• Setup and manage workstations for new hires
• Create and update SOPs for IT Specialist tasks
• Make project time-to-complete estimates, follow up by tracking project time and tasks in our project management software

Qualifications

We seek team members who are adept at contributing their personal expertise to a collaborative work environment. For this role, we’re looking for someone with the following skills and experience:

• Primary working OS is Mac
• Proficient in troubleshooting
• Strong communication skills; professionalism
• Experience with Windows OS
• System administration exposure
• Quick learner
• Bonus skills:
  • SQL knowledge and experience (preferred MSSQL)
  • Experience with cloud infrastructure (AWS)
  • Experience with Crestron/A/V systems
  • Technical certificates (ITIL, AWS, MCSE, etc.)
  • Office365 administration experience
  • Meraki/Cisco (networking) experience

Additional Information

Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• 401k package with employer matching
• Paid Time Off
• Maternity/Paternity leave
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers, and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

Phone calls regarding this position are not accepted.