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IT Support Specialist

Guardian Tax

IT Support Specialist

Chandler, AZ
Full Time
Paid
  • Responsibilities

    IT Support Specialist

    Guardian Tax – Chandler, AZ

    Guardian Tax is seeking a reliable and tech-savvy IT Support Specialist to join our in-office team in Chandler, AZ. If you're passionate about troubleshooting, supporting end-users, and learning new systems, this is a great opportunity to grow your IT career in a supportive, team-focused environment.

    What You'll Do

    • Set up, configure, and maintain Windows and macOS computers for new and current staff

    • Troubleshoot basic hardware, software, and connectivity issues

    • Assist with employee onboarding and offboarding (user accounts, system access, permissions)

    • Manage user seats in CRM systems, RingCentral, and other SaaS platforms

    • Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings)

    • Track and organize IT inventory and maintain accurate device documentation

    • Provide day-to-day, in-office help desk support for team members

    What We're Looking For

    • 1+ year of IT support experience (school, internships, or freelance work counts)

    • CompTIA A+ certification or Network+ certification preferred

    • Working knowledge of Google Workspace (Gmail, Groups, Admin Console)

    • Familiarity with VoIP systems (such as RingCentral) and cloud-based CRM platforms

    • Comfortable setting up computers, printers, and basic networking equipment

    • Strong attention to detail and organizational skills

    • Clear communication skills and a positive, team-oriented attitude

    • Eagerness to learn and grow in a technology-driven environment

    Job Details

    • Location: Chandler, AZ (in-office only; no remote/hybrid option)

    • Full-time, Monday–Friday

    • Pay: $20–$24 per hour (based on experience)

    • Paid holidays

    • Health and additional benefits available after 90 days of employment

    If you're ready to start or grow your IT career with Guardian Tax, we'd love to hear from you. Apply today!