IT Support Specialist – Boutique International Law Firm

Location: New York City, NY (Hybrid - 4 days onsite)

Compensation: Up to $90,000 + Comprehensive Benefits

A premier, boutique international law firm is seeking an IT Support Specialist for their New York City office. You will be the go-to technical resource there, while collaborating with their broader U.S. IT team. You’ll ensure their legal professionals have the seamless technology experience they need to win cases.

Responsibilities:

• Resolve hardware and software issues for local and remote staff, including mobile devices and firm computers.
• Maintain conference room A/V systems for high-level meetings and assist with LAN/WLAN troubleshooting.
• Prepare and deploy equipment for new hires and manage the onboarding process from a technology standpoint.
• Help maintain the firm’s inventory of hardware and software licenses.
• Support firmwide technology initiatives and participate in occasional after-hours maintenance to ensure peak system performance.

Requirements

• Associate’s degree in Information Technology or a related field.
• 2+ years of relevant IT support experience, preferably within a professional services environment (Legal, Finance, or Consulting).
• Hands-on experience with Windows 11, Microsoft 365, and mobile device management (Intune/iOS).

Pluses

• Familiarity with legal-specific tools like iManage or advanced Zoom/Teams setup is a plus.

Benefits

• Comprehensive Health, Dental, and Vision insurance.
• 401(k) retirement plan.
• Firm-sponsored Life and Disability insurance.
• Dedicated well-being programs and a supportive office culture.