Job Description
Venturetech, LP is seeking an experienced and motivated IT Support Specialist to join our growing team. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting to Venturetech employees, ensuring that all technology systems and equipment are running smoothly, and implementing new technology solutions to improve overall efficiency and productivity.
Key Responsibilities:
- Provide technical support and troubleshooting for all hardware, software, and network related issues to Venturetech employees
- Troubleshoot and resolve technical problems in a timely manner, escalating more complex issues to the IT Manager
- Install, configure, and maintain computer systems, printers, and other technology equipment
- Monitor and maintain the performance of all technology systems and network devices
- Identify and implement new technology solutions to improve processes and productivity
- Train and assist employees on how to use different technology systems and software
- Maintain accurate records of all support requests and resolutions in our ticketing system
- Collaborate with the IT Manager to develop and implement IT policies and procedures
- Stay updated on the latest technology trends and advancements to make recommendations for improving our technology systems and processes
Qualifications:
- Bachelor's degree in Information Technology or related field
- Minimum of 2 years of experience in a similar role
- Strong knowledge of hardware, software, networking, and operating systems
- Experience with Active Directory, Office 365, and virtualization technologies
- Excellent problem-solving and communication skills
- Ability to work independently and in a team environment
- Proven track record of successfully implementing technology solutions to improve efficiency and productivity
- Attention to detail with the ability to multitask and prioritize tasks effectively
If you are ready for a new and exciting challenge, apply today!
Company Description
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development within our fast-paced and dynamic organization. If you are a self-motivated and customer-driven individual with a passion for technology, we want to hear from you!
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development within our fast-paced and dynamic organization. If you are a self-motivated and customer-driven individual with a passion for technology, we want to hear from you!