IT Support Tech

G

Guardian Tax

IT Support Tech

Irvine, CA
Full Time
Paid
  • Responsibilities

    IT Support Tech

    Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our in-office team in Irvine, CA. If you enjoy troubleshooting technical issues, supporting end-users, and working with systems and hardware in a fast-paced environment, this is a great opportunity to continue building your IT career within a collaborative, team-focused workplace.

    What You'll Do

    • Set up, configure, and maintain Windows and macOS computers for new and current staff
    • Troubleshoot hardware, software, printer, and connectivity issues
    • Provide day-to-day in-office help desk support for team members
    • Respond to and resolve helpdesk tickets in a timely and professional manner
    • Assist with employee onboarding and offboarding, including user accounts, permissions, and system access
    • Assist employees with password resets, software access, and system navigation
    • Manage user seats across CRM systems, RingCentral, and other SaaS platforms
    • Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings)
    • Track and organize IT inventory while maintaining accurate device documentation
    • Utilize ticketing systems to track, prioritize, and resolve support requests

    Requirements

    • 3+ Months of Experience
    • Computer Science, CIS, MIS, Information Technology, or related.
    • Experience working with ticketing or IT service management systems
    • Working knowledge of G-Suite Administration
    • Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
    • Comfortable setting up computers, printers, and basic networking equipment
    • Strong front-line troubleshooting skills with basic to intermediate knowledge of networking concepts such as TCP/IP, VPN, DNS, and DHCP.
    • Clear communication skills and a positive, team-oriented attitude
    • Eagerness to learn and grow in a technology-driven environment

    ⭐ Bonus Experience

    • Scripting or automation experience (PowerShell, Bash, Python, etc.)

    Job Details

    • Location: Irvine, CA (in-office only; no remote or hybrid option)
    • Full-time | Monday–Friday
    • Pay: $23-$29
    • Paid holidays
    • Health benefits available after 90 days of employment

    Apply Today

    If you're looking for an opportunity to grow your technical skills, gain hands-on IT experience, and work in a supportive environment, we'd love to hear from you. Apply today!