Benefits:

Employee discounts

Free uniforms

Position Overview

UFC GYM is seeking a dependable and hands-on Part-Time IT Support Technician to support our Oahu locations. This role helps ensure our clubs operate efficiently by assisting with day-to-day technical needs and maintaining essential systems.

This position will primarily support one home club but may require visits to up to four local UFC GYM locations on Oahu as needed.

Key Responsibilities

Provide on-site IT support for club operations, including front desk systems, POS devices, printers, scanners, phones, and network connectivity

Troubleshoot hardware, software, and connectivity issues (wired and Wi-Fi)

Assist with setup, testing, and maintenance of IT equipment

Help maintain uptime for essential systems such as member check-in, billing, retail, and class management platforms

Provide first-level support for cybersecurity-related concerns and report any suspicious activity to corporate IT

Assist with basic server, backup, and system monitoring tasks under the direction of senior IT staff

Respond to help desk tickets and support requests in a timely and professional manner

Create and deactivate employee email accounts and update distribution lists as needed

Coordinate with corporate IT or third-party vendors for escalated issues

Document technical issues, equipment inventory, and resolutions

Support small IT-related projects across multiple Oahu locations as needed

Qualifications

1–2 years of IT support or helpdesk experience

High School Diploma or GED required

Working knowledge of Windows OS, Microsoft Office, and basic networking

Experience supporting POS systems and peripheral devices preferred

Strong troubleshooting and customer service skills

Ability to work independently and manage time effectively

Reliable transportation to travel between local Oahu locations

Physical Requirements

Ability to lift up to 50 pounds

Comfortable standing, bending, and moving equipment as needed

Able to work in an active gym environment

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.