Overview

The Administrator plans, directs, implements and coordinates all activities related to the business applications.

Job Responsibilities

• Configure, install, and maintain applications including updates, patches, and version upgrades.

• Manage all user access, permissions, and security settings for applications, including creation and deactivation.

• Resolve and prevent application related issues for end-users and technical teams.

• Proactively research and identify new technologies that will affect business policies, procedures, and practices.

• Integrate applications into network technologies, managed network protection and response, virus and malware remediation, and backup and disaster recovery planning and execution.

• Training and support for end-users on application functionality.

• Manage technology vendors.

• 24x7 on-call support.

• Monitor, maintain and backup SQL logs and databases.

• Tier 2+ plant desktop support.

• Maintains group policy and planning.

• Employee education on IT security best practices through KnowBe4, MFA, and breach/phishing training.

• Performs other required tasks as assigned.

Job Requirements

• Bachelor’s degree in computer science, information technology, programming, or related field preferred;
• Minimum 5 years’ experience with Office 365 administration and Cloud integration.
• 5 years’ experience in Information Technology preferred;
• Knowledge of Server 2019-Current;
• Prior experience working with Crystal Reports, preferred;
• Optional experience: EDI, ACH, GP Dynamics;
• Strong analytical and problem-solving skills;
• Strong organizational, verbal, and written communication skills;
• Optional experience: Datto, IT Glue, Milestone, Fastenal, S2, CrowdStrike, Spiceworks, MagicInfo.