Job Description

We are seeking a motivated IT Systems Engineering Intern to support the IT department at our Semiconductor plant in Roseville, CA. The intern will work collaboratively with both the Director of IT and team members to document and map processes against ITIL frameworks.

Responsibilities:

ITIL Process Implementation Support:
- Assist in documenting and mapping existing IT processes against ITIL frameworks (e.g., Incident Management, Problem Management, Change Management, Request Fulfillment).
- Contribute to the development and refinement of process documentation, work instructions, and standard operating procedures
- Help identify opportunities for automation and efficiency within existing ITIL processes.
- Support the roll-out of new or updated ITIL processes

Metrics & Reporting:
- Assist in the identification, definition, and establishment of relevant ITIL-related KPIs and metrics.
- Collect, analyze, and interpret data from various IT systems (e.g., ITSM tool, monitoring tools) to track process performance.
- Develop and maintain dashboards and reports to visualize key metrics and trends.
- Contribute to the preparation of regular performance reports for IT leadership.

Qualifications

• Currently pursuing a Bachelor's or Master's degree in IT, Computer Science or a related field.

• Skills: ITIL knowledge, process oriented

• Minimum GPA of 3.0

• Strong research and analytical skills; relationship building (interpersonal skills), and the ability to condense and synthesize information.

• Good written and verbal communication skills.

• Self-starter with the ability to work independently and collaboratively.

• Valid driver’s license

Preferred Qualifications:

• Interest in semiconductor manufacturing

Additional Information

• This role will work on site in Roseville, CA.
• This position can be flexible with work hours and days per week
• Can work up to 19 hours per week
• Assignment may last until May/June
• _ Indefinite US work authorized individuals only. Future sponsorship for work authorization unavailable._

About Bosch

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

“Equal Opportunity Employer, including disability / veterans.”

To Learn what it is like to work at Bosch:
Manufacturing at Bosch | We create technology that is "Invented for Life" | Careers at Bosch USA - YouTube

The U.S. base salary range for this full-time position is $24-$30/hr. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Your Recruiter can share more details about the specific salary range for this position during the interview process.