Job Title: IT On-Call / Freelance Support – Nashville, TN Location: Nashville, TN (On-site as needed) Job Type: Freelance / Part-Time (Retainer-Based) Compensation: $300 monthly retainer (covers up to 3 hours); additional hours billed at $50/hour

About the Role We are seeking a reliable and experienced IT professional to provide on-call support for our small office in Nashville, TN. This is a freelance, retainer-based role with no guaranteed monthly hours. Support will be provided on an as-needed basis, particularly during busier periods, along with occasional assistance for day-to-day IT operations.

Key Responsibilities

Provide support for Mac computers, including setup, maintenance, and troubleshooting

Assist with Microsoft applications (Outlook, Office, Teams)

Implement and manage cybersecurity measures, including phishing protection

Install and troubleshoot Rally Bar and other office hardware

Set up and maintain new and existing laptops, including UPS installation

Maintain printers, shredders, Wi-Fi, and other office equipment

Troubleshoot software and hardware issues across the office

Ensure all systems and devices operate efficiently and securely

Requirements

Proficiency in macOS and Microsoft Office Suite

Experience with both onsite and remote IT support

Strong problem-solving skills and ability to work independently

Expertise in cybersecurity best practices

Flexible availability for on-call support

Compensation Details

$300 monthly retainer covering up to 3 hours of work

Retainer is paid at the start of each month, regardless of hours used

Additional hours beyond the initial 3 hours are billed at $50/hour

Workload may vary: typically 10–12 hours during busy months, with fewer hours during slower periods

This is a great opportunity for an IT professional seeking flexible, freelance work while supporting a growing office environment.

To Apply: Submit your application to clarizz@litson.co

Subject Line: IT Technician Application