Job Description

** Summary:**

The Division Quality System Manager is responsible for implementing and maintaining quality management systems for the division’s four sites. Oversees the total quality function: continuous improvement, customer satisfaction, measurability, managerial involvement, and organizational support.

** Essential Duties:**

• Manages and continually improves the Quality Systems at the division’s four manufacturing facilities.
• Leads the development, revision, training, and implementation of Standard Operating Procedures to meet Quality Management System requirements.
• Works closely with site Quality Managers to resolve key issues with production processes and other business processes.
• Champions ITW Toolbox methodologies and serves as the ITW Toolbox Subject Matter Expert for the division.
• Ensures capable processes are in place to address customer claims and production quality issues; ensure corrective actions are properly communicated to customers (in partnership with customer service and sales organizations).
• Partners with the division management team and works cross-functionally to drive quality and process improvement initiatives.
• Oversees sustained product quality, product and process consistency, continuous improvement, and governance across the division.
• Serves as Management Representative and leads efforts to achieve and maintain ISO and other specific business/industry standard certifications.
• Assists in development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories.
• Manages, trains, and develops the Quality and Operations department staffs to support the QMS.
• Supports the Design and Development processes to facilitate New Product Development and product Change Control.
• Any and all additional (reasonable and appropriate) duties, as assigned by the R&D Director or the VP/GM.

Qualifications

** Education & Equivalent Expereince:**

• A Bachelor’s Degree in Chemistry, Industrial Engineering, Manufacturing Engineering, or Chemical Engineering, or any discipline related directly to Manufacturing Operations or Quality Systems.
• 10+ years experience in implementing, validating, and auditing processes and procedures; resolving issues and reporting to regulatory agencies and other governing bodies; and specifying, conducting, and troubleshooting analytical testing procedures.
• 5+ years work experience at a management level with primary responsibilities for implementing and maintaining quality management systems in a manufacturing environment, including experience in achieving and maintaining ISO 9001 certification.
• 5+ years experience in the chemical industry is preferable.

** Other Qualifications:**

• Proficient in the use of MS Word, Excel, and Powerpoint
• Must be able to handle multiple tasks simultaneously.
• Must be detailed oriented to prevent transmission of false data to regulatory agencies and certifying bodies.

Additional Information

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.