Customer Service Representative
Job Description
This position is responsible for overall coordination and processing of new patient medication orders and reorders. This individual works with both internal and external customers to ensure that orders are processed in a timely manner and meet all financial and clinical requirements prior to fulfillment.
Compute charges for medication and equipment dispensed to patients, and enter data in computer.
Type and affix labels.
Price and file prescriptions that have been filled.
Answer telephones, responding to questions or requests.
Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
Clean, and help maintain, equipment and work areas.
Maintain proper storage and security conditions for drugs.
Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.
Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.
Establish and maintain patient profiles, including lists of medications taken by individual patients.
Company Description
IV Compound Center of Wisconsin is an accredited Sterile and Non-Sterile compounding Pharmacy