Ice Cream Server/Cashier

ColdStone Creamery

Ice Cream Server/Cashier

Medford, MA +1 location
Full Time
Paid
  • Responsibilities

    <Overview> Join our vibrant team as an Ice Cream Server and Cashier, where you’ll create delightful experiences for customers while efficiently managing sales transactions. This energetic role combines food service expertise with friendly customer interactions, ensuring every guest leaves with a smile. If you thrive in a fast-paced environment and love serving up sweet treats, this is your opportunity to shine! You’ll be the face of our fun and inviting ice cream shop, delivering exceptional service and maintaining a clean, welcoming space.

    <Responsibilities>

    Greet customers warmly and assist them in selecting their favorite ice cream flavors and toppings

    Operate POS systems to process sales accurately and efficiently

    Handle cash, credit card transactions, and food handling with precision and integrity

    Prepare ice cream signatures, shakes, floats, and other menu items following safety and sanitation standards

    Maintain cleanliness of the serving area, including cleaning equipment, counters, and dining space

    Upsell additional toppings or specialty items to enhance customer experience and increase sales

    Manage food safety protocols, including proper food handling, sanitation, and bussing tables as needed

    <Requirements>

    Previous experience in food service or quick service & fast food restaurant environments preferred

    Familiarity with POS systems is a plus

    Strong customer service skills with the ability to engage positively with guests of all ages

    Basic math skills for cash handling, retail math, and order totaling

    Ability to stand for extended periods and perform physical tasks such as lifting supplies or cleaning

    Knowledge of food safety standards and sanitation practices in a food industry setting

    Experience in cashiering, serving, or retail environments is advantageous

    Excellent time management skills to handle busy periods efficiently

    Join us to bring joy through sweet treats while developing your skills in food preparation, customer service, and sales! We’re dedicated to providing a fun work environment where your enthusiasm makes a difference.

  • Locations
    Medford, MA • Westerly, RI