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Healthcare Call Center Rep Tier Two

Imagenet, LLC

Healthcare Call Center Rep Tier Two

5 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Have you ever been shocked by your own customer service voice? Did your teachers describe you as a talker? Are you sick of making sales calls and dealing with irate and irrational customers? If yes, then we want to work with you and you’ll like working with us.

    Expect more than just another job - start your career in healthcare at Imagenet.

    Imagenet is a leading provider of healthcare technology services around the country. We pride ourselves on our year over year growth and our diverse and dedicated workforce. We know that having varied perspectives generates better ideas. That’s why our team comes from a wide variety of backgrounds. We promote from within whenever possible so that everyone has the opportunity to grow with the company.

    We are thankful to have expanded our workforce throughout the pandemic and to provide stability for our staff. Imagenet is still growing and we are currently seeking Tier Two Healthcare Call Center Representatives to join our Tampa team. This is an in-office position and we are located on West Kennedy Blvd just before the bridge to St. Pete near the Tampa airport. The hours are typically 12:30-9pm.

    WHAT WE OFFER

    • Quality and attendance bonuses for both individuals and teams
    • Referral bonuses for new team members
    • A training course to help you supplement your previous healthcare experience
    • Genuine work/life balance

    WHAT YOU’LL DO:

    • Be an active participant in our 3-week training program
    • Provide top-tier service to our clients
    • Speak with staff from doctors’ offices and hospitals about claims and patient eligibility
    • Collect and verify demographic information

    WHAT WE’RE LOOKING FOR:

    • You’re a strong communicator who is always positive and professional
    • Your work experience is focused on healthcare either at work or in school
    • You show up to work on time everyday ready to learn

    THE IDEAL CANDIDATE:

    • You're customer service oriented 
    • You’re a team player and want to grow with the company
    • You’ve worked in a healthcare call center and used multiple screens

    Company Description

    Imagenet is a premier technology company that has taken data and document management to new levels of service, security and efficiency. Our core business is providing our clients with agile solutions that reduce costs and increase productivity by providing highly efficient document imaging, data entry and validation, medical claims adjudication, on-demand retrieval of documents and data, and contact center services. We are continuously looking for staff at all levels to help us provide the best service to our clients. Employees of Imagenet can expect a supportive atmosphere from the time they start with opportunities for growth and advancement. Imagenet works hard to create a pleasant work setting in all offices so employees enjoy coming to work.

  • Locations
    Phoenix, AZ • Lake Forest, CA • Tampa, FL • Clifton, NJ • Kent, WA