We are looking for a person with the technical aptitude and experience in IT based systems to perform commissioning, service and infield support of our products. You will also have excellent communication skills. We are looking for people with technical experience that may include but is not limited to:

• Networking
• Monitoring systems
• Software
• Communications and CCTV
• Gaming machines
• Electronics
• Audio-visual
• Automated equipment
• Building access systems

What our role requires:

• Field based technical support throughout the US and Canada (up to 50% travel)
• Commissioning, maintenance, repair and upgrades to Equipment Simulators that includes:
  • Networking local PC's & other equipment including projectors, motionbase, operator controls and computers as well as troubleshooting errors or connection issues.
  • Fault finding (Electronic) to component level.
  • Adjustment and fault finding in electromechanical (moving) parts (examples can include: vehicle pedals, joysticks, switches, dials).
  • Assembly of component parts, fitting of panels, brackets, ducting, equipment using appropriate tools.
  • Hardware, computer and equipment component replacement.
  • Software, PC and Server upgrades (or replacement).
  • Service equipment such as small Compressors, AC (filter cleaning / replacement) and projectors (replace lamps).

We offer:

• Full training and support.
• Daily allowance when travelling.
• On Call and after hours call allowance.
• All tools, equipment and PPE provided.
• Laptop and mobile provided.
• Frequent flyers membership paid annually.
• Flexibility in travel scheduling and work schedule (when not on customer sites).

Our Company:

Our mission is to increase our customer's profitability by optimizing the safety and productivity of their operators. Immersive Technologies deliver on this mission through a highly effective workforce optimization strategy - aligning People, Process and Technology. This proven methodology reduces risk, proves training impact and effectively manages the training process. We are the only worldwide equipment simulator supplier with a consistent and proven track record of delivering significant and measurable in-field cost reductions, productivity gains and safety improvements.