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Customer Service Representative

Impact Design

Customer Service Representative

Oceanside, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Entry Level. No Experience, We Will Train!

    RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    We are a small growing company that is looking for someone who likes and wants to learn the screenprinting trade