Job Description

Job Summary:

Plan, lead, organize and control the day-to-day operations of all warehouse shipping and/or receiving activities within a certain shift.

Essential Job Functions:

• Supervise a staff of approximately 15-40 people
• Plan and schedule tasks for receiving, storage and/or shipping of all goods
• Review time cards for reporting staff.
• Train, coach and provide recognition to employees to achieve continuous improvement
• Ensure compliance with all company policies, procedures, and safety guidelines by all direct reports
• Monitor employee performance and provide ongoing performance feedback. Apply consistent disciplinary measures as needed, or as identified within the company policy handbook. Complete performance appraisals on hourly employees
• Ensure daily, weekly, and monthly goals are met or exceeded
• Analyze and research problems and provide resolutions
• Deliver effective team meetings
• Manage labor costs by maximizing shift productivity and maintaining appropriate staffing levels for the volume of business
• Complete other duties as assigned

Job Specifications (Includes Education/Certifications/Licenses, etc.)

• Consistent compliance with all company policies and procedures
• High School diploma or general education degree (GED)
• Minimum of 2 years’ experience as a lead person/floor supervisor within a distribution/warehouse environment
• Good working knowledge of MS Word and Excel
• Prior use of inventory management systems (WMS) warehouse management system
• May be required to hold a certificate for safe driving and operating of material handling equipment, such as forklifts and cherry pickers
• Demonstrated ability to interact and offer guidance to others
• Strong team building and mentoring skills
• Capable of handling multiple tasks at once
• Demonstrated ability to adjust to sudden changes in customer demands or operational goals
• Effective people skills
• Results-oriented
• Customer-service oriented
• Ability to read, comprehend and carry out simple instructions from oral instructions or written correspondence

Physical Demands:

• Workday for phone use, computer work, and face-to-face meetings.
• Regular standing and walking throughout workday while on the production floor.
• Climb stairs to and from office area.

Company Description

Headquartered in Burlington, North Carolina, Impact Fulfillment Services, LLC (IFS) provides outsourced contract packaging and distribution services to leading branded consumer products companies in the United States. The company’s primary services include final assembly of point-of-purchase displays and custom packaging, such as blister packages and shrink wraps, for consumer goods sold through the club and mass retail channels. We’re hard-working, out-of-the-box-thinking people focused on one goal: Creating real Impact for you, so you can deliver maximum Impact to your customers. https://impactfs.com/ IFS is an equal opportunity employer. Qualified applicants receive consideration for employment without regard to their race, religion, ancestry, sexual orientation, age, gender or disability.