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Customer Service Representative

Imperial Textile

Customer Service Representative

Buffalo, NY
Paid
  • Responsibilities

    Job Description

    • Assist customers while building long term business relationships

    • Answer customer questions via phone, email and live chat

    • Enter, verify, and process orders

    • Ensure orders ship on time and deadlines are met

  • Qualifications

    Qualifications

    • 2 years previous customer service experience in office setting

    • Strong attention to detail

    • Ability to work in fast-paced, deadline-oriented environment

    • Sales experience that can assist in building customer relationships

    • ERP, MRP or NetSuite experience a plus!

    Additional Information

    WHAT CAN WE OFFER YOU?

    At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers.

    If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you!

     

    Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

     

    Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.