Job Description

We are seeking a Customer Service Representative- Retail to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.

RESPONSIBILITIES:

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints

QUALIFICATIONS:

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong negotiation skills

Company Description

Imperial Worldwide is a privately owned Brand Marketing & Management Firm, we have partnered with some of the most well-known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and telecommunication industries. We currently work within over 30+ locations across the Inland Empire area and are planning to expand even more by the end of the year. All positions are full-time opportunities and offer a base salary + bonuses and incentives based on a 40-hour workweek. Feel free to check out our website www.imperial-worldwide.com/