Job Description

WE’RE LOOKING FOR A CUSTOMER SERVICE ASSOCIATE TO LEARN ABOUT OUR PRODUCTS AND SUCCESSFULLY PROVIDE INFORMATION TO CUSTOMERS, ENSURING THEY HAVE A POSITIVE SHOPPING EXPERIENCE. WE SPECIALIZE IN BRAND MANAGEMENT AND PROUDLY REPRESENT SOME OF THE NATION'S BIGGEST NAMES IN CONSUMER ELECTRONICS AND WIRELESS SERVICES. IN THIS ROLE, YOU WILL BE EXPECTED TO PERFORM A RANGE OF TASKS IN THE STORE THAT WILL HELP ACHIEVE OUR CUSTOMER SERVICE AND OPERATIONAL GOALS. YOU WILL BE ACCOUNTABLE FOR KNOWING AND ACHIEVING PERSONAL PRODUCTIVITY GOALS AND COMPANY PRODUCTIVITY STANDARDS.

YOU WILL BE RESPONSIBLE FOR:

• INTERACTING INSIDE OF RETAILERS WITH BOTH CLIENTS AND CUSTOMERS.

• ASSIST CUSTOMERS THROUGH THE SALES PROCESS.

• HELP CUSTOMERS DAILY WITH THEIR PURCHASES, SIGN-UPS, AND BILLING ISSUES.

• FACILITATE IN-STORE PROMOTIONAL ADVERTISING TO CUSTOMERS.

• OPEN CUSTOMER ACCOUNTS BY INPUTTING ACCOUNT INFORMATION.

• COMMUNICATE DAILY ABOUT SALES AND CUSTOMER ISSUES.

YOU WILL BE REQUIRED TO:

• HAVE EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS.

• HAVE FLEXIBLE SCHEDULING AND LIMITATIONS.

• BE ABLE TO LIFT UP TO 10 POUNDS IF NEEDED.

• MUST BE 18 YEARS OR OLDER.

WE OFFER YOU:

• FULLY PAID TRAINING

• HOURLY PAY ($14.00 - $19.00)

• BONUS & COMMISSIONS

• FULL-TIME/PART-TIME AVAILABILITY

• TRAVEL OPPORTUNITIES

• CONTINUAL TRAINING AND DEVELOPMENT

Company Description

Imperial Worldwide is a privately owned Brand Marketing & Management Firm, we have partnered with some of the most well-known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and telecommunication industries. We currently work within over 30+ locations across the Inland Empire area and are planning to expand even more by the end of the year. All positions are full-time opportunities and offer a base salary + bonuses and incentives based on a 40-hour workweek. Feel free to check out our website www.imperial-worldwide.com/