Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Junior Marketing Coordinator (Elite Outside Sales Team)

Imperious Management

Junior Marketing Coordinator (Elite Outside Sales Team)

Corona, CA
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION OBJECTIVE: The Junior Marketing & Community Outreach Coordinator serves as a direct point of contact for individual consumers and businesses. We will ensure all customers receive an above-average level of service, respond to inquiries about products, and is responsible for accurate data entry including billing and pricing, to meet the cooperative’s mission and goals which will ultimately result in outstanding customer service.

    JUNIOR MARKETING & COMMUNITY OUTREACH COORDINATOR TASKS:

    • Ability to interact with customers in a consistently positive and professional manner
    • Managing high volume customer interactions in a timely manner
    • Identifying customers’ needs, clarify information, research every issue, and providing solutions
    • Ability to use customer service software to answer customer questions and enter orders
    • Handle all paperwork associated with customer transactions
    • Develop product knowledge to answer customer inquiries
    • Inform the customers of new products or special offers
    • Work in a well-organized manner
    • Support other positions as needed
    • Perform other tasks as assigned by the manager

     

    JUNIOR MARKETING & COMMUNITY OUTREACH COORDINATOR SKILLS/QUALIFICATIONS:

    • Excellent written and verbal communication skills
    • Microsoft Office experience required. CRM software preferred
    • Customer Service experience required.
    • POS system experience preferred
    • Must have good analytical and mathematical skills
    • Ability to multi-task, set priorities and manage time effectively
    • Knowledge of the clean energy industry and products a plus

    The applicant should display a positive and proactive attitude, strong organizational and problem-solving skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, as he/she will frequently deal with customers.

     

    CUSTOMER BEHAVIOR, CUSTOMER INSIGHTS, CUSTOMER ENGAGEMENT, CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SERVICE SALES, CUSTOMER REP, CUSTOMER SERVICE, CUSTOMER CARE, CUSTOMER RELATIONS, BUILD CUSTOMER RELATIONSHIP, CUSTOMER ACQUISITION