Job Description
Pan Atlantic is looking to hire a Brand Ambassador to join our team. The Brand Ambassador will positively promote the Pan Atlantic's image to customers, delivering a superior customer service experience. You will be responsible for overseeing marketing policies and programs and identifying areas of improvement to increase brand awareness. This position provides a clear career path for those with a passion for sales and an ambition to develop within a business.
Responsibilities Achieve monthly targets and objectives as aligned upon with the executive team each month. Handle inbound/outbound requests via multiple channels (phone, email, mail). Handle client complaints, investigate the source of complaint, and assist in finding the best solutions for clients. Remain up-to-date and well-informed of industry trends to determine opportunities to maximize sales within the market. Create a exclusive customer experience to increase brand awareness and build customer loyalty, ultimately driving in-store sales. Plan and implement all marketing strategies for the company's portfolio Identify and develop opportunities to expand the services currently provided to our merchants Act as an ambassador for the business through local promotion and brand education Achieve monthly targets and objectives as aligned upon with the executive team each month.
Qualifications
Bachelor’s Degree in Marketing or related field. Prior experience in a customer service environment. Self-driven with great ownership and a desire to excel Strong project management/ task-management skills Excellent verbal and written communication skills. Working knowledge of social media platforms and tools. Friendly, approachable, and outgoing personality. Adaptable with the ability to prioritize tasks.
Additional Information
All your information will be kept confidential according to EEO guidelines.