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Brand Ambassador

Pan Atlantic Associates

Brand Ambassador

Chicago, IL
Full Time
Paid
  • Responsibilities

    Job Description

    Pan Atlantic is looking to hire a Brand Ambassador to join our team. The Brand Ambassador will positively promote the Pan Atlantic's image to customers, delivering a superior customer service experience. You will be responsible for overseeing marketing policies and programs and identifying areas of improvement to increase brand awareness. This position provides a clear career path for those with a passion for sales and an ambition to develop within a business.

    Responsibilities  Achieve monthly targets and objectives as aligned upon with the executive team each month.  Handle inbound/outbound requests via multiple channels (phone, email, mail).  Handle client complaints, investigate the source of complaint, and assist in finding the best solutions for clients.  Remain up-to-date and well-informed of industry trends to determine opportunities to maximize sales within the market.  Create a exclusive customer experience to increase brand awareness and build customer loyalty, ultimately driving in-store sales.  Plan and implement all marketing strategies for the company's portfolio  Identify and develop opportunities to expand the services currently provided to our merchants  Act as an ambassador for the business through local promotion and brand education  Achieve monthly targets and objectives as aligned upon with the executive team each month.

  • Qualifications

    Qualifications

     Bachelor’s Degree in Marketing or related field.  Prior experience in a customer service environment.  Self-driven with great ownership and a desire to excel  Strong project management/ task-management skills  Excellent verbal and written communication skills.  Working knowledge of social media platforms and tools.  Friendly, approachable, and outgoing personality.  Adaptable with the ability to prioritize tasks.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.