Location: On-Site
Employment Type: Full-Time, Non-Exempt (Hourly)
Position Overview
We are seeking a highly organized and detail-driven Import/Export Logistics Specialist to manage the full lifecycle of domestic and international shipments in support of our production and shipping operations. This role is critical to ensuring on-time delivery, regulatory compliance, and seamless coordination across internal teams, carriers, and logistics partners.
This is a hands-on, on-site role aligned closely with our Production and Shipping teams. The ideal candidate thrives in a fast-paced manufacturing environment and can effectively manage competing priorities while maintaining accuracy and efficiency.
Work Schedule
- Four (4) 10-hour days aligned with Production and Shipping schedules
- Schedule determined by operational needs
- Overtime required based on shipping volume and production demands
- Must be available during core operational hours
- On-site position (remote work not available)
Key Responsibilities
Shipping & Import/Export Operations
- Manage end-to-end shipment processes (air, ocean, and domestic)
- Coordinate FCL, LCL, parcel, LTL, and full truckload shipments
- Schedule pickups and deliveries with carriers and freight forwarders
- Track shipments and provide real-time updates
- Support urgent and production-driven shipments
Documentation & Compliance
- Prepare commercial invoices, packing lists, and export documentation
- Ensure proper HTS/Schedule B classification
- Maintain accurate import/export records
- Coordinate customs clearance with brokers
- Ensure compliance with all applicable regulations and Incoterms
Production & Shipping Support
- Partner closely with Production and Shipping teams
- Align shipment schedules with production timelines
- Support same-day and priority shipments
- Assist with staging and execution planning
- Ensure timely shipment of completed orders
Carrier & Freight Management
- Communicate with freight forwarders and logistics providers
- Negotiate shipping rates and provide recommendations
- Coordinate pickups and deliveries
- Resolve delays, issues, and service disruptions
Tracking & Systems
- Enter and manage transportation data in ERP systems
- Maintain shipment tracking, milestones, and audit trails
- Monitor shipment progress from departure to proof of delivery
- Provide status updates to internal stakeholders
Communication & Customer Support
- Provide timely shipment updates to internal teams and customers
- Resolve shipment and documentation issues
- Maintain professional, clear communication
- Support order fulfillment deadlines
Cost & Process Management
- Review freight costs and identify savings opportunities
- Ensure accurate billing and cost tracking
- Monitor logistics performance metrics
- Recommend and implement process improvements
Qualifications
- 3–5+ years of import/export or logistics experience preferred
- Experience in freight forwarding, shipping, or manufacturing environments strongly preferred
- Working knowledge of air, ocean, and domestic transportation
- Understanding of customs clearance and import/export documentation
- Experience with ERP systems preferred
- Proficiency in Microsoft Office (Excel, Outlook, Word)
Skills & Competencies
- Strong attention to detail and accuracy
- Excellent problem-solving skills
- Ability to prioritize and manage urgent shipments
- Strong communication and coordination skills
- Ability to work cross-functionally with production teams
- Effective time management and execution focus
- Ability to work independently and as part of a team
Work Environment
- On-site, fast-paced manufacturing setting
- Frequent interaction with production and shipping floor
- Extended hours may be required during peak periods