IMPORT SPECIALIST - TCRS4564
HIGH LEVEL OVERVIEW
The Import Specialist supports customs clearance and international freight operations by processing customs data to facilitate the movement of goods across international borders, while ensuring compliance with import regulations.
This is a REMOTE position, supporting an east coast office.
EXPECTATIONS
- Serve as customer service liaison, resolving concerns and building relationships
- Prepare and process import documents; process billing invoices, ensure accurate record keeping
- Track, trace, and re-route shipments, ensuring timely delivery across all modes of transportation
- Communicate with CBP and PGAs to resolve issues
- Keep internal and external partners/customers/brokers informed of shipment status
- Ability to work well in high pressure situations and adjust to changing environments
- Handles and maintains confidential customer information
ESSENTIALS
- 2+ years of experience in trade compliance and brokerage
- High school diploma/GED required
- Knowledge of import entry process with CBP and other government agencies
- Excellent analytical, organizational, and communication skills.
- Strong attention to detail
- Proficient in Microsoft365
- Ability to work Monday through Friday 12:00PM-8:00PM EST