Job Description

Customs Broker Selection & Oversight

• Select and onboard new customs brokers as needed
• Own broker relationship management, performance scorecards, and Monthly Business Reviews.
• Monitor timeliness of ISF and entry filings and provide actionable feedback to brokers.

Entry Management and Customs Filings

• Audit factory invoices, packing lists, and BOLs to ensure accuracy before sending to customs brokers for entry.
• Ensure compliance with the First Sale for Export program across applicable transactions.
• Audit all customs entries to ensure they are complete, accurate, and compliant. Maintain records per country-specific regulation.

Classification, Valuation & Origin

• Assign HTS codes for new items in collaboration with the Strategy team. Maintain accuracy of HTS database over time.
• Declare and track tooling assists and perform periodic assists audits.
• Documentation & Recordkeeping
• Ensure proper documentation for international trade, including Certificates of Origin and Packing Declarations.
• Enter and reconcile customs landed costs in Trove’s internal ERP.

Reporting & Continuous Improvement.

• Prepare and maintain estimated duty/tariff spend reporting in collaboration with Finance department.
• Verify accuracy of ACH duty/tariff withdrawals and resolve discrepancies.
• Identify process gaps and implement SOP/control improvements to strengthen compliance and efficiency.
• Monitor tariff changes that have an impact on our shipments. Work across departments to communicate changes and revise strategies based on changing regulations.
• Manage duty/tariff recoup strategies (duty drawback)
• Partner with internal stakeholders (Strategy, Legal, Domestic Operations) to align documentation and requirements.
• Research country-specific customs requirements in new import markets as Trove continues to expand internationally.

Qualifications

Required:

• Strong negotiation and relationship management skills.
• Excellent problem-solving skills and ability to handle supply chain disruptions.
• Strong organizational skills with attention to detail. Rigorous documentation and record keeping.
• Proficiency with spreadsheets (pivot tables, lookups) and data accuracy best practices.

Preferred:

• Experience in international shipping and customs compliance.
• Knowledge of Incoterms and international trade regulations.

Additional Information

Our culture is passionate, entrepreneurial, and full of energy. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with just as much gusto. We host team-building activities, athletic events, and seasonal celebrations to foster a sense of community and recognize accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• Paid Time Off
• 401 (k) package with employer matching
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

Unfortunately, phone calls about this position are not accepted.

This position will be in the office.