Job Description

Inception Fertility is a family of patient-centered, tech-enabled brands that together seek to redefine the fertility patient experience. We believe every great patient experience starts with a great employee experience and strive to provide our staff with everything they need to consistently deliver safe, efficient, and compassionate patient care.

Using a proactive approach to fertility care, Inception aims to improve people's chances of having healthy babies when they are ready. Our office in the Cool Springs area of Franklin supports multiple locations across the US. We are a fast paced company with a warm, friendly, and fun atmosphere.  

We are looking for an ACCOUNTS RECEIVABLE SPECIALIST who is experienced in various aspects of the revenue cycle process for a medical/healthcare company. Our AR Specialists are responsible for billing and follow-up of accounts according to documented procedures. This includes but is not limited to following up on claim status, billing and re-billing of claims, credit balance resolution, denial management, following up on aging accounts and maintaining accurate information.

AFTER TRAINING, AND WITH THE EXCEPTION OF AN OCCASIONAL MEETING OR EVENT, THIS POSITION IS FULLY REMOTE!

DUTIES AND RESPONSIBILITIES:

• Monitors claim status and records in system daily for commercial insurance billing.
• Outgoing and Incoming calls to patients and with insurance companies collecting balances
• Managing complex claims with processes that could vary in different locations
• Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
• Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
• Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
• Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
• Handles correspondence from payers to ensure all information required for claim processing is provided.
• Review and resolve credit balances or unassigned money remaining on an account.
• Provides customer service and follow through on account questions.

EXPERIENCE AND EDUCATION:

• 1-3 yrs of experience with Receivables /collections in a healthcare setting
• Strong telephonic communication skills, with a pleasant and friendly demeanor

WHAT WE OFFER YOU!

Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance

• 18 days of accrued PTO in addition to 10 paid holidays
• Fertility benefits
• 401(k) Retirement Plan
• Employee Assistance Program
• Continuing Education Reimbursement
• Wellness Program
• We provide a great, family work environment with internal growth opportunities

Company Description

https://recruiting2.ultipro.com/PRE1027PRLD/JobBoard/ae7e164c-0d2a-41b6-8d60-443bc4a9cf8b/OpportunityDetail?opportunityId=e04e3324-0c14-4ed8-b103-f0ced9c5e491