We're looking for a Team Manager for our Enterprise Account Management team! This role will be responsible for driving the San Francisco Enterprise AM Team towards renewing client subscriptions as well as increasing product adoption. You'll develop the expansion playbook for existing accounts to grow annual recurring revenue and will work closely with Sales, Onboarding, Support, Consulting, Strategy, and Marketing to ensure accounts are setup for success and receiving the value necessary to ensure renewals and high client satisfaction. As a Team Lead of Enterprise Account Management you will: • Manage the Enterprise Account Management team to drive renewal of existing subscription customers. (5-7 team members) • Join meetings and consult clients by deeply understanding core product use cases and actionable digital insights to help drive client KPI's • Refine the Account Management playbook, including core metrics necessary for client renewals • Work closely with the Client Services Teams, Onboarding Teams, and Technical Solutions teams to drive product adoption • Hire, train and continuously coach and develop account managers • Forecast renewal upsells and report to senior leadership • Focus on ensuring Account Manager’s engagement and motivation remains high. Responsible for discussing career development and planning, and also being able to address and course correcting performance or staff issues. Requirements: • 2 years of experience in management and training of Enterprise Customer Success or Account Management teams • 6 years of client facing experience with Enterprise clients while working with a digital enterprise product as a Customer Success Manager, Account Manager, or Account Executive • Proven track record of driving renewal and sales metrics • Intermediate to Advanced knowledge of digital marketing. • Comfort working cross functionally with Sales, Product and Marketing to develop a subscription business with strong renewal characteristics • Understanding of digital channels such as SEO, Paid Search, Display, Affiliate, Social, Email, etc. • Experience with Google Analytics, Adobe, and other digital measurement or marketing tools a HUGE plus. • Experience building processes and operationalizing through tools, like Salesforce Compensation: Base salary of $120-135k OTE $170-195k stock options