Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Seasonal Customer Experience Representative - Operations

Indigo Books & Music

Seasonal Customer Experience Representative - Operations

Short Hills, NJ
Full Time
Paid
  • Responsibilities

    Job Description

    You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

    WHAT YOU’LL DO

    • Receive and process store shipments and deliveries to ensure product is ready for the sales floor
    • Organize all aspects of stock room and offsite store room
    • Assemble store fixtures
    • Inventory and cycle counts
    • Demonstrate excellent customer service skills when processing phone orders or on the salesfloor 
    • This role reports directly to the Operations Manager
  • Qualifications

    Qualifications

     

    • This job requires morning availability, including holidays that the mall is open for business
    • Experience in specialty retail or a retail environment preferred but not required
    • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
    • Demonstrated commitment to creating an exceptional employee and customer experience
    • Ability to be mobile on the sales floor for extended periods of time, and complete tasks with repetitive motions 
    • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

    Additional Information

    At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities.