Industrial Account Manager - Industrial Services - Base Salary to 125k/year - Dallas, TX
Our client, an established industrial organization, is seeking an Industrial Account Manager to oversee business accounts, customer onboarding, service coordination, and account performance. This position works across multiple departments to support customer requirements, service delivery, and business operations.
Responsibilities:
Manage existing commercial and industrial customer accounts, including account servicing, retention, and ongoing business relationships.
Coordinate new customer account implementation, onboarding, and service setup.
Oversee customer service requirements and coordinate operational resources to support account needs.
Work with internal departments to coordinate purchasing, service delivery, scheduling, and financial requirements.
Manage customer agreements, contract terms, service pricing, and account changes.
Monitor customer account profitability, operating expenses, margins, and financial performance.
Review account activity, service costs, resource utilization, and operational performance.
Coordinate equipment availability, transportation requirements, and service schedules.
Develop and monitor key performance indicators (KPIs) related to account management and operational efficiency.
Identify opportunities to improve account performance, service delivery, and internal operating procedures.
Coordinate customer requests, account modifications, and service-related issues.