Direct Client Immediate Hiring for Complaint Investigations Tech
Job Description
Lab Technician in the Complaint Investigations Lab.
The candidate would be responsible for:
· Investigating returned product in order to resolve customer complaints, blood glucose meters, strips & sensors.
· Documenting the complaint investigations in the Complaint Handling System. Using troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc to complete the investigation.
· Experience in Medical Device / Biotech Industry is preferred but not required.
· Knowledge of Electronic Troubleshooting is preferred.
· Ability to work in a team setting is a plus.
· Fast learner and ability to follow Standard Operating Procedures is preferred.
· Good documentation skills are a must.
· Good computer skills are preferred, since data entry of investigation results is a primary part of the job.
· Ability to focus while performing repetitive and routine investigations is a priority.
· Great fit for workers with Manufacturing, Inspection, and / or Assembly experience.
· High School diploma, GED or Associates (Two year) degree is preferred.
· Minimum education required is H.S. Diploma or equivalent (such as GED).
· Recent college graduate with Bachelors or Associates in Engineering degree is also a great fit, Master degrees are overqualified
Qualifications
High School diploma, GED or Associates (Two year) degree is preferred.
· Minimum education required is H.S. Diploma or equivalent (such as GED).
· Recent college graduate with Bachelors or Associates in Engineering degree is also a great fit, Master degrees are overqualified
Additional Information All your information will be kept confidential according to EEO guidelines.