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Direct Client Immediate Hiring for Complaint Investigations Tech

Infinite Computing Systems

Direct Client Immediate Hiring for Complaint Investigations Tech

Oakland, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Lab Technician in the Complaint Investigations Lab.

    The candidate would be responsible for:

    · Investigating returned product in order to resolve customer complaints, blood glucose meters, strips & sensors.

    · Documenting the complaint investigations in the Complaint Handling System. Using troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc to complete the investigation.

    · Experience in Medical Device / Biotech Industry is preferred but not required.

    · Knowledge of Electronic Troubleshooting is preferred.

    · Ability to work in a team setting is a plus.

    · Fast learner and ability to follow Standard Operating Procedures is preferred.

    · Good documentation skills are a must.

    · Good computer skills are preferred, since data entry of investigation results is a primary part of the job.

    · Ability to focus while performing repetitive and routine investigations is a priority.

    · Great fit for workers with Manufacturing, Inspection, and / or Assembly experience.

    · High School diploma, GED or Associates (Two year) degree is preferred.

    · Minimum education required is H.S. Diploma or equivalent (such as GED).

    · Recent college graduate with Bachelors or Associates in Engineering degree is also a great fit, Master degrees are overqualified

  • Qualifications

    Qualifications

    High School diploma, GED or Associates (Two year) degree is preferred.

    · Minimum education required is H.S. Diploma or equivalent (such as GED).

    · Recent college graduate with Bachelors or Associates in Engineering degree is also a great fit, Master degrees are overqualified

    Additional Information All your information will be kept confidential according to EEO guidelines.