Job Description

Lab Technician in the Complaint Investigations Lab.

The candidate would be responsible for:

·         Investigating returned product in order to resolve customer complaints, blood glucose meters, strips & sensors.

·         Documenting the complaint investigations in the Complaint Handling System. Using troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc to complete the investigation.

·         Experience in Medical Device / Biotech Industry is preferred but not required.

·         Knowledge of Electronic Troubleshooting is preferred.

·         Ability to work in a team setting is a plus.

·         Fast learner and ability to follow Standard Operating Procedures is preferred.

·         Good documentation skills are a must.

·         Good computer skills are preferred, since data entry of investigation results is a primary part of the job.

·         Ability to focus while performing repetitive and routine investigations is a priority.

·         Great fit for workers with Manufacturing, Inspection, and / or Assembly experience.

·         High School diploma, GED or Associates (Two year) degree is preferred.

·         Minimum education required is H.S. Diploma or equivalent (such as GED).

·         Recent college graduate with Bachelors or Associates in Engineering degree is also a great fit, Master degrees are overqualified

Qualifications

   High School diploma, GED or Associates (Two year) degree is preferred.

·         Minimum education required is H.S. Diploma or equivalent (such as GED).

·         Recent college graduate with Bachelors or Associates in Engineering degree is also a great fit, Master degrees are overqualified

Additional Information All your information will be kept confidential according to EEO guidelines.