Job Description

Infinite Expansions is committed to providing exceptional customer service and sales contributions to our clients. We are pioneering the consumer experience for one of the leading food and beverage delivery companies. Working as an Entry Level Customer Support Representative with us means building long-lasting customer relationships while reaching your professional goals! 

As an Entry Level Customer Support Representative, you will be a part of a driven, diverse, and dynamic team that wants to make a vast difference in our community. We provide you with the essential tools and support to be successful and make an indelible impact on the very future of our company. Endless Development is asking you to put your knowledge and abilities as an Entry Level Customer Support Representative to the test! Transcend and achieve your ambitions while helping our clients bring healthy hydration directly to families across the Temecula area.

Responsibilities of an Entry Level Customer Support Representative: 

• Anticipate customer needs, demonstrate compassion and care in all interactions, and actively identify and resolve potential issues
• Document confidential payment information form consumers as well as other personal information such as address and phone 
• Communicate sales trends and fresh ideas with other Customer Support Representatives for improvement to account managers and sales staff in order to increase sales targets
• Build sustainable relationships of trust through welcoming, warm, and interactive communication
• Schedule and communicate deliveries efficiently in order to exceed customer retainment
• Attend daily meetings with other Customer Support Representatives in order to advocate new services and sales promotions to potential consumers 
• Monitors sales activities to ensure that customers receive satisfactory service and quality goods

Requirements of an Entry Level Customer Support Representative: 

• 1-2 years of customer service, sales, or entry level skills in related field
• High school diploma preferred
• Ability to resolve conflict in a professional and decisive manner
• Proven track record of sales abilities to up-sell products and services to meet customer needs
• Superb time management, multitasking, and problem-solving skills
• Professional and confident demeanor
• Go the extra mile!

What are the perks of being an Entry Level Customer Support Representative? 

• Holiday closures 
• Community involvement 
• Traveling opportunities for top performers in and out of the US
• Opportunities to advance within
• Competitive compensation and bonuses