Job Description

CUSTOMER SERVICE REPRESENTATIVE JOB PURPOSE:

Attract and serve customers by providing product and service information through community outreach and marketing promotions!

Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:

• Attract potential customers by answering product and service questions. Suggest information about products and services.
• Open customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Contribute to team effort by accomplishing related results as needed.

QUALIFICATIONS:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

SOME REASONS WHY WE'RE EXCITED!

• Meet great people and network!
• Work with Fortune 500 clients!
• Be a part of a team!
• Opportunities for progression!
• Stimulating environment!
• Opportunity to travel!

SEND IN YOUR RESUME IF YOU'RE A TEAM PLAYER WITH A POSITIVE ATTITUDE!

PERSONS WITH EXPERIENCE IN THE FOLLOWING AREAS SHOULD APPLY: Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agen

Company Description

Infinite Management Group positions trusted internet, TV, and phone providers to seize more opportunities in the vast market for entertainment solutions. Our ambassadors are on the case, bringing their boundless energies and talent to create personalized product presentations that introduce new customers to the best tech solutions available. Be part of the success when you join our team. There’s an immense need for top-rated internet, TV, and phone services, and Infinite Management Group wants to help you capture greater market share through our powerful customer acquisition approach. Our strategies are developed and executed by ambassadors who undergo continual training to stay on top of trends and present solutions in the most polished, professional, and influential manner. With this team representing on your behalf, your firm’s growth potential is endless.