Job Description

Customer Service & Sales Representative is typically the very first contact our customers experience and is probably the most crucial. The main objective of the role is to help ASM continue to grow at a record pace by answering and qualifying all inbound customers with the intent of scheduling a move on the first call. OUR IDEAL CANDIDATE Our ideal candidate is a self-motivated team player with high problem-solving intelligence and a natural inclination to close the deal. They are very driven and can show evidence that they thrive in a fun, but challenging, environment. RESPONSIBILITIES • Must be able to handle 125+ phone calls and 75+ emails per day • Identify customer's needs, provide viable solutions and ultimately schedule move • Work continuously within our CRM tool entering/maintaining customer data • Pay meticulous attention to detail while multi-tasking • Engage with social media platforms such as LinkedIn, Facebook, Twitter, Yelp, etc. DESIRED SKILLS & EXPERIENCE • 1+ years of customer service or inside sales experience • Friendly, outgoing and energetic • Excellent communication skills in writing, speaking and listening • Knowledge of a CRM tool, Microsoft Office Suite and various email clients is a plus

Company Description

Infinity Partners Group is a well established insurance agency for group Medical, Dental, Life, Vision and Medicare benefits. We are a small office with a larger book of business.