Job Description

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• MUST BE BILINGUAL

Company Description

Infinity Staffing is a family owned organization whose mission is to provide "Service with a Smile". Our vision is to maintain a strong foundation in an ever changing and evolving marketplace through solid relationships with our clients and candidates. Our number one priority and commitment is to provide a service which enables our clients to attract and retain the very best people available, and our candidates to fulfill their career potential. We are committed to stand out among our competitors and be the one and only choice for staffing solutions. We approach all client projects to the highest ethical and professional level