Job Description

As a Solutions Architect, you will be one of the initial members of a new and exciting team at InfluxData working directly with strategic customers to help them design, deploy and operate the InfluxData solution.

You will architect solutions on premise and in the cloud designed to gather and analyze time series data helping customers gather meaningful insights to their infrastructure, applications and IoT devices. Success for this position will be measured by how well customers are able to implement their solution avoiding common technical pitfalls. 

WHAT YOU'LL BE DOING: 

• Technical lead responsible for designing and implementing the InfluxData solution for key strategic accounts
• Collaborate with enterprise customers on their key objectives with InfluxEnterprise conducting thorough technical discovery
• Provide technical training to the key team members of the customer for administering and operating the solution
• Develop technical solutions for solving key customer issues such as migration of data from other competing platforms, integration to other solutions like Grafana, adding support for new devices and platforms to monitor, etc
• Create solutions in a manner that can be easily applied with other customers projects
• Work with the CSM counterpart to develop joint success plans
• Serve as an escalation point of contact for support issues requiring a solution oriented approach
• Collaborate with technical content developers to create world class documentation and enhance training content
• Become an expert in the InfluxData value propositions and time series space in order to provide effective guidance to our customer base

WHAT YOU'LL BRING TO THE TEAM: 

• Experience in a customer-facing position
• Excellent English written and verbal communication skills 
• 5+ years of experience in a technical hands on role (Services, Support, SE, etc)
• Deep knowledge in database concepts, database clustering, HA services, load  balancing, automation and monitoring
• Expertise in Networking and HTTP(S)d
• Significant experience in Linux-based application hosting environments, administration experience a plus
• DevOps experience, particularly AWS Core technologies or other cloud offerings
• Experience with Docker/Kubernetes in a production environment 
• Familiarity with system monitoring tools and practices (nagios, zabbix, Zenoss, Sensu, Chronograph)
• Proficient in at least one advanced programming language (Java, GoLang, Python, R, etc.)
• Git or other version control systems experience
• Experience working with APIs
• Ability to take control of complex customer situations and deployments

NICE TO HAVE:

• Relevant Bachelors degree
• Experience in NoSQL data technologies or other modern platforms
• Software development experience, particularly Golang is a plus

WE ARE UNABLE TO SPONSOR VISAS AT THIS TIME (NEW OR TRANSFERS) IN ANY LOCATION

We currently support employees in these US States (AZ, CA, CO, CT, FL, GA, ID, IL, IN, MA, MD, MN, NC, NJ, NY, OK, OH, OR, TX, UT, VA, WA.)  If you are in a state we don't yet support, we are happy to look into registering in the US state. Internationally, we support employees in the UK, Germany, Italy and Canada.

INTERVIEW INFORMATION: All our interviews are done remotely. Often the first interview is by phone or video and all subsequent interviews via video on Zoom. In order to ensure each candidate we interview is able to participate, please let us know if you do not have the ability to use a phone and/or laptop.

INFLUXDATA IS THE CREATOR OF INFLUXDB, THE LEADING OPEN SOURCE TIME SERIES DATABASE. We are a Series D-funded startup, backed by Sapphire Ventures, Norwest Venture Partners, Mayfield Fund, Trinity Ventures, and Battery Ventures, and a Y Combinator success story. Headquartered in San Francisco, InfluxData's workforce is distributed throughout the U.S. and across Europe. The company was recently named one of the 50 Best Workplaces for Innovators by Fast Company. 

Our technology is purpose-built to handle the massive volumes of time-stamped data produced by IoT devices, applications, networks, containers and computers. We are on a mission to help developers and organizations, such as Cisco, IBM, PayPal, and Tesla, store and analyze real-time data, empowering them to build transformative monitoring, analytics, and IoT applications quicker and to scale.

WE OFFER FANTASTIC BENEFITS; IN THE US THESE INCLUDE:

• Medical/ dental/vision insurance with 100% coverage for employees and dependents
• Company contribution to your FSA
• Flexible Time Off - take the time you need
• Life Insurance, short and long term disability insurance
• 401k (non matching)
• Wellness programs
• ....and more perks!

OUR CORE VALUES Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

• We value each other
• We get stuff done
• We believe humility drives learning
• We embrace failure
• We are committed to open source

Visit our careers page to learn more about working at InfluxData.

InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.