Job Description

We are hiring for a Sales Support Coordinator position WITHIN OUR WEALTH MANAGEMENT GROUP. You will work with account representatives, sales, customer service, operations, and marketing. You will be a team player who will support the current sales, business, and participating in other special projects. You will be responsible for ASSISTING THE SALES TEAM IN SELLING OUR GOODS AND SERVICES, identifying opportunities by rESEARCHING MARKET TRENDS, and generating more revenue resources for the business to increase profitability.

WHAT YOU’LL BE DOING:

1. WORKING CLOSELY WITH THE SALES team to respond to customer queries, prepare quotes and working with Customer Service/operation team on order fulfillments
2. MAINTAIN ACCURATE CONTACT INFORMATION in internal CRM database
3. MANAGING SALES LEADS; entering data into SFDC, liaising with appropriate sales rep, tracking results, and running reports
4. CREATING AND PROCESSING SALES in a timely manner
5. TRANSMITTING, TROUBLESHOOTING, AND TRACKING orders
6. PARTNERING WITH CUSTOMER SERVICE for resolving issues
7. COORDINATING regular team meetings and follow-up
8. HANDLING ALL ADMINISTRATIVE DUTIES for the sales department or team, including scheduling client conferences and meetings
9. PROVIDING ASSISTANCE to management team members and executives as needed

Qualifications

• MINIMUM OF 2 YEARS OF SALES OR MARKETING SUPPORT EXPERIENCE*
• EXPERIENCE WITH handling the customers' inquiries and concerns, processing orders and payments, and resolving complaints.
• Strong written and verbal skills
• EXPERIENCE USING INTERNAL CRM DATABASE
• Ability to work independently
• Organizational skills
• Working knowledge on Microsoft Suite
• Demonstrated knowledge of Salesforce

Additional Information

WHY WORK AT INFORMA  

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development  
• 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!  
• Competitive Benefits with 401k match 
• Paid parental leave 
• Work with a high quality of specialist products and service  
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  
• ESPP - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

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