Job Description

Informa Markets, North America Business Engineering, seeks a Partnership Fulfillment Coordinator to join our Sales Operations team. This role is pivotal in collaborating with Marketing Teams to track and deliver Media Partnerships, working closely with internal stakeholders such as Marketing, Event Management, and Operations. Reporting to the Senior Sales Operations Manager, this position focuses on shows in North America within the events division.

Responsibilities include:

• Identifying and contacting Media Partner Opportunities with Event Marketing Teams.
• Creating Media Partner Agreements and ensuring their completion and compliance with Informa policy and local law.
• Maintaining Media Partner rates in Salesforce.
• Collecting Deliverables for Media Partner Agreements.
• Supporting the Sponsorship Fulfillment Team during busy periods, potentially assisting onsite at Events with Sponsorship Delivery.
• Maintain accurate client contact notes and information in specified systems.
• Review and audit contracts.
• Manage multiple project timelines.
• Identify and address customer needs to ensure satisfaction.
• Maintain professionalism and competence in all interactions.
• Perform additional job duties as assigned.
• Demonstrate good work habits and consistently meet expectations and deadlines.

Qualifications

• Proficient in Microsoft Office (Word, PowerPoint, Excel - Intermediate).
• Experience with Salesforce preferred.
• Strong attention to detail and time management skills.
• Team player with a positive attitude, able to collaborate internally.
• Up to 5% domestic travel may be required.
• Proficiency in Salesforce and advanced Excel skills.
• Ability to work independently and collaboratively in a team environment.
• Comfortable working across multiple systems and teams on a daily basis.
• Commitment to providing exceptional customer service with integrity and honesty; self-motivated and goal-oriented with strong communication skills.
• Exceptional organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail.
• Adaptable and able to work effectively within tight and changing deadlines.
• Strong written and verbal communication skills.
• Demonstrated strong work ethic and drive to excel in current role.
• Team player committed to supporting the group and organization's overall goals.

The salary range for this position is $41,225 - $50,000 based on experience.

Job expiration date: April 11, 2024

Additional Information

Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse, and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday!
• Competitive Benefits with 401k match
• Paid parental leave
• Work with a high quality of specialist products and service
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• ESPP - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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