Job Description
Informa Markets is going through a period of change where we are developing exciting new digital products and commercial offerings. As a Change Manager, you will be a core member of the Markets Divisional Technology team and will play a key role in working on some of the most interesting and complex transformation programmes being delivered across Informa.
Our team partners with and assists leaders in successfully defining, implementing, and embedding of major Tech-enabled transformation programmes. Our work is varied, challenging, but fulfilling.
It spans across:
· Planning and implementing change management strategies and offering an understanding of change practices required to support end users realise value and drive adoption
· Identifying and managing business change impacts arising from technology, systems and business process changes through key initiatives delivered in an agile and data-driven manner. The change is delivered in conjunction with teams inside and outside of Informa Markets to ensure successful delivery and adoption of every new capability.
· Creating innovative evidence-based learning strategies that drive effective embedding of cultural and behavioural change across the organisation. This will support the ambition to shift the organisation to a data-driven and outcome-focused mindset and ways of working.
· Playing a key role in identifying and managing stakeholders through change activities, leveraging Objectives and Key Results (OKRs) to measure impact.
· Managing communications and stakeholders
· Managing people impacts, minimising resistance, and ensuring project OKRs are met.
Qualifications
To qualify for the role, you must have the following experience;
· 5-10 years’ experience in developing and delivering change strategies for global organisations
· Application of change strategies in technology driven transformation programmes
· Working with agile design principles and a proven record in understanding end user and business need
· Collaborated with Business Leaders and other Change professionals (such as Business Analysts) to ensure benefits are clearly elicited, defined, agreed upon and measured
· Lead transition management, ensuring that business is maintained the changes are effectively integrated into the business
· Develop and delivered communications collateral – including creation of a clear narrative for the vision, plans and objectives engaging change, creating alignment with the strategy and high impact engagement to create widespread participation and shared ownership
Skills and attributes for success:
· Have experience of various change tools & methodologies
· Have a passion for change management, technology and innovation
· Be a strong communicator, quickly establishing personal credibility and demonstrating expertise
· Have a strong personal impact and resilience and be able to influence clients and stakeholders to gain support for major changes and key decisions.
· Be pragmatic - taking a practical approach to solving issues and gaining client agreement
· Be able to analyse complex problems and to deliver insightful, practical, and sustainable solutions
· Be focused on achieving project / programme goals and objectives
· Be adept at overcoming issues and barriers
· Be experienced of full project lifecycle from concept through to implementation
Additional Information
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Please let us know of any adjustments we need to make for you to show us your best self. We want all of our candidates to shine in the recruitment process!
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