Job Description

The Housing Manager will be responsible for acting as liaison between the hotel and Informa trade show team and manage the event planning and execution of the hotel room block.  The successful candidate will determine the overall event housing strategy and manage the assigned room block inventory within a Reservation System to maximize hotel bookings.  The Housing Manager will build the event in the Reservation System, conduct Quality Assurance prior to going LIVE, assist guest bookings as needed, assign staff reservations, and ensures compliance with contract terms by hotels.   This position is focused on total account management concentrating on room block growth, client interaction with our hotel partners, Attendees, Exhibitors, and internal show team communication.   You are always attuned with hotel industry trends and market conditions for an optimal and profitable event accommodations program, driving value for Informa and for our Attendees.  

RESPONSIBILITIES The Housing Manager will focus on room block management for their assigned show/events. They will work directly with their event Hotel Contracting Manager and show teams to develop and implement the housing strategy while utilizing his/her hotel expertise. 

• Develop project management timelines to ensure dates and deliverables are met.
• Process staff reservations and VIP’s, and guest call-in reservations as needed.
• Collaborate with show team on use of concessions and complimentary rooms.
• Create revenue projections, budgets, and periodic re-forecasting.
• Manage room block inventory for assigned shows/events
• Analyzing historical, current and future/market trends and create buying strategies to capture bookings to increase show team & customer satisfaction along with revenue goals.
• Develop and continually enhance relationships between the Hotel Global Sales Office and Informa, Hotel Property and Convention & Visitors Bureau through communication and networking.
• Recommended to work from local office pending local regulations to maximize team collaboration and job support.

Qualifications

• Minimum 3 years experience in hotel sales, convention services, group reservations
• Strong ability to multi-task and work on multiple shows simultaneously
• Excellent communication (both verbal and written) and analytical skills
• Strategic, resourceful, and proactive disposition
• Ability to make thorough decisions in a fast-paced environment
• Positive attitude and team player
• Proficient in Microsoft Suite products

Additional Information

WHAT WE OFFER:

• Competitive Compensation Package
• Access to LinkedIn Learning and other development/training opportunities
• Health and Wellness Benefits (medical, dental, vision)
• 401K and Matching
• Employee Stock Purchase Plan
• Generous PTO policy
• Work-life balance
• Additional discounts through various partnership

_We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. _