Sales Operations Coordinator - Nutrition Business Journal (NBJ)
Job Description
ACCOUNTABLE TO:
· Manage and own sales admin function for Nutrition Business Journal yearly issue subscription and monthly report sales.
· Sales prospecting and lead qualification as required. Includes pipeline tracking and management, as well as revenue tracking and forecasting.
· Assist the Nutrition Business Journal analysts and writers to follow necessary deadlines for monthly report release and various projects throughout the year.
· Work with marketing to strategize marketing campaign schedules and development of collateral to drive sales.
· Build ad-hoc reports for sales team members. Craft strategy around reporting implementation – including determining use case, data, and frequency.
· Proof contracts and promotional material as required.
· Work directly with customers as needed, including general customer service, sending purchased reports, help execute certain programs, as well as lead identification and qualification.
· Support sales team and management, group admin, research projects as required.
· Support New Hope’s Expo West and Expo East trade shows during key selling periods. Support will include, but is not limited to, facilitating and assisting in the exhibitor re-sign process, booth selection, contract processing, reporting and customer service-related functions.
ADDITIONAL RESPONSIBILITIES:
· Participate in and lead meetings when applicable. If not in attendance, accountable for learning about meeting discussions and disseminating information to relevant parties.
· Travel as requested to conferences, clients, vendors, Tradeshows, etc.
· Provide consistent, timely reporting of projects and meet identified deadlines.
· Use identified software and tools for revenue tracking, record keeping and reporting.
· Responsible for following procedures, timelines & deadlines for projects as indicated.
· Encourage a positive attitude at work and a “can-do” attitude.
· Consistently interact with clients with the utmost professionalism and respect at all times.
Qualifications
SKILLS/ABILITIES:
· Exceptional interpersonal and customer service skills.
· Very detail oriented.
· Ability to work independently, while thriving in a team environment.
· Superior communications skills, oral and written.
· Ability to prioritize, organize multiple projects simultaneously, and meet deadlines.
· Ability to travel – minimum twice per year to tradeshows.
· Proficient in Microsoft Office.
· Deadline driven
POSITION QUALIFICATIONS:
· High school diploma or equivalent training required.
· 2-3 years’ sales support, administrative support and/or customer service experience required.
· College degree or equivalent training and experience preferred
Additional Information
WHAT WE OFFER:
_We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. _