Sales Operations - Customer Success Specialist
Job Description
The role of CUSTOMER SUCCESS SPECIALIST is to fulfill sales support and customer service to event and digital media clients, from point of sale to event date and rebook, customer service and co-ordination of sold programs. The CUSTOMER SUCCESS SPECIALIST is responsible for accurate delivery of sold programs, reporting, and asset coordination. If you are someone that loves creating an amazing experience for clients, this is the role for you!
KEY RESPONSIBILITIES:
Qualifications
EXPERIENCE AND QUALIFICATIONS:
Additional Information
WHY WORK AT INFORMA:
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritises promotions internally. Our benefits include:
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
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